For members affected by Hurricane Ida.
RED STICK – Blue Cross and Blue Shield of Louisiana will extend the grace period for paying member bonuses until October 1, 2021. Members recovering from Hurricane Ida, which hit southeast Louisiana on the 29th August as a Category 4 storm, will not have their coverage insurance canceled for non-payment until that date.
The grace period applies to premiums for health insurance plans, as well as premiums for dental plans, vision plans, southern national life insurance plans, and health plans. Equitable Life and Disability Insurance.
Members should be aware that their claims may be pending during this time if their policies are not up to date. To keep insurance active beyond October 1, 2021, it is important that members pay their premiums in full to avoid a drop in coverage due to non-payment.
Blue Cross will follow all state and federal rules related to insurance coverage, and future notices may extend this premium grace period. Visit www.bcbsla.com for the latest updates. For more information, members can contact Blue Cross Customer Service at the number on their identity card.
Other services related to hurricane Ida Croix Bleue
Early refills of prescription drugs for a limited time. Members who are having difficulty refilling a prescription can call the pharmacy number on their ID card for assistance.
$ 0 telehealth medical visits until September 6 with BlueCare. Blue Cross members can have 24/7 online medical visits through BlueCare, the insurer’s telehealth platform, free of charge using the IDA code. Members can also have a behavioral health appointment for $ 0 using the IDA code until September 6.
BlueCare works on any device with the internet and a camera, such as a smartphone, laptop, tablet, or computer, and is available in all 50 states. Create your BlueCare account on www.BlueCareLA.com or with the BlueCare mobile app (one word) for Apple and Android devices.
Members should also ask their regular health care providers if they offer telehealth services, online or over the phone.
Replacement of some medical supplies and equipment such as hearing aids, walkers or prostheses that were damaged during the storm. Members can call customer service at the number on their identification card to report damaged supplies or equipment and see if it can be replaced.